Gift Card FAQs
Common questions about buying, sending and using digital gift cards on Gift Card Street.
A digital gift card is a gift card that’s activated online rather than posted as a physical card. After checkout, you’ll receive gift card access details and an activation link delivered through the website.
On the brand page, choose “Send to someone else” and add their name and email before adding it to your cart. You can also add a personal message.
As soon as your order is complete, gift card access details and an activation link are delivered through the website — there’s no waiting for the post.
Yes, you can add multiple gift cards to your cart, including different brands, amounts and recipients.
This depends on the brand. Check the terms and expiry section on the brand page before purchasing.
Once a gift card has been activated it generally can’t be refunded, except where required by law. See our terms & conditions for details.
Contact us as soon as possible with your order details and we’ll do our best to help before the gift card is activated.
No bank, government department, utility company, employer or support agent should ever ask you to pay using gift cards. Read our Fraud & scam awareness guide for the warning signs.