Help Centre
Find quick answers about buying, sending and activating digital gift cards, or get in touch with our team.
Gift Card FAQs
Answers to common questions
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What happens after checkout
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How buying a gift card works
Choose a brand or category, pick an amount and quantity, and add it to your cart. After checkout, your gift card access details and activation link are delivered through the website — there’s no physical card and nothing sent by post.
Sending a gift card to someone else
On the brand page, choose “Send to someone else” and add their name and email. You can also add a personal message before adding it to your cart.
Staying safe from gift card scams
Gift card scams are common. Only buy a gift card for yourself or someone you personally know and trust. Read our Fraud & scam awareness guide for the warning signs to look out for.